Using Paythen: How to guides & FAQs about existing features
Paythen common features & workflows explained
By Roohbir and 1 other2 authors32 articles
- Blocked cards: what happens when Stripe blocks a customer's card
- Scheduled payments that need extra authentication (3D Secure): how Paythen handles them
- Customer self-serve pages
- Your company link lets your customers get the billing help they need 24 x 7
- Update your business / company name in Paythen
- How can my customers change their card or view their plan details and history?
- Customer statuses in Paythen
- Pausing a customer's payment plan or subscription in Paythen
- Coupon codes & discount codes in Paythen
- Custom fields in Paythen
- URL parameters in Paythen
- Date-based payment plans guide
- Wait for it (Layaway) payment plans guide
- Internal notes đź“ť
- Offer plans in (almost) any currency with Paythen. Get easy to understand reports with currency conversions.
- Let customers cancel their subscription or payment plan themselves.
- Archive plans
- Failed payments made easy
- Payment methods: Apple Pay & Google Pay
- Issuing Refunds
- Page views, conversion rates & expected revenue per page view metrics in Paythen
- Custom fields from Paythen are sent to your Stripe account as metadata
- The dashboard overview report does not include any data from active "subscription" plans
- Offers guide (early access)
- Conversion rate in some plan reports showing N/A? Here's why.
- Strong customer authentication (SCA) requirements in the EU
- Current limitations for users in India (INR)
- INR (India) accounts - collecting non-INR payments requires additional info
- Customer's plan showing as "Cancelled" in Stripe even though you did not cancel the plan? Check and update these Stripe settings.
- Change a customer's plan dates
- Admin controls make it easy to adjust customer plans as things change
- Flexipay payment plans guide