Using Paythen: How to guides & FAQs about existing features

What type of plans can I create in Paythen?

Four types - payment plans, subscriptions, pay your way plans (where your customers choose) and once-off charges

Written by Livia Stanton
Updated over a week ago

With your personalised, branded company link, your customers can change their billing info and get access to their unique self-serve link.

Written by Kritika Whitaker
Updated over a week ago

Each of your customers gets a unique self-serve page where they can view and update their payment info, get receipts and more.

Written by Roohbir Singh
Updated over a week ago

Your customers can change their card info and get all the info they need about their plan easily via their own secure link.

Written by Kritika Whitaker
Updated over a week ago

You control this setting at a plan level for subscriptions, payment plans and pay your way plans. It is off by default.

Written by Roohbir Singh
Updated over a week ago

Any plan in Paythen can be archived/closed to prevent new sign ups. This has no impact on existing customers or reports.

Written by Roohbir Singh
Updated over a week ago

Paythen shows you unique page views for your plan payment pages as well as conversion rates and an expected revenue per page view metric.

Written by Kritika Whitaker
Updated over a week ago

Yes you can! Custom fields let you collect additional info while seamlessly integrating into the payment page.

Written by Roohbir Singh
Updated over a week ago

Paythen makes it easy for you to stay on top of failed payments while helping you reduce manual admin by automatically emailing customers.

Written by Livia Stanton
Updated this week

You can pre-fill fields including visible and invisible custom fields in your Paythen payment pages.

Written by Roohbir Singh
Updated over a week ago

For additional context, Paythen sends any custom fields on a plan as metadata to your Stripe account. You can also use this in integrations.

Written by Livia Stanton
Updated over a week ago

Paythen is fully compatible with all requirement for SCA under the PSD2 directive in the EU.

Written by Kritika Whitaker
Updated over a week ago

Refunds can be made easily via your Stripe dashboard.

Written by Roohbir Singh
Updated over a week ago

Accept payments in any currency you want. We'll automatically show you reports in the plan currency and your currency.

Written by Kritika Whitaker
Updated this week

The Indian government requires additional info to be collected for non INR payments. Paythen automatically supports this requirement.

Written by Roohbir Singh
Updated over a week ago

The subscription plan type has no end date so it is currently not included in the overall reports on the dashboard.

Written by Livia Stanton
Updated over a week ago