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Using Paythen: How to guides & FAQs about existing features
The dashboard overview report does not include any data from active "subscription" plans
The dashboard overview report does not include any data from active "subscription" plans

The subscription plan type has no end date so it is currently not included in the overall reports on the dashboard.

Roohbir Singh avatar
Written by Roohbir Singh
Updated over a week ago

The metrics on the dashboard are focused on plans which have a fixed amount or set end date. Since the subscription plan type continues indefinitely until cancelled, it is excluded from the overview report.

You can view detailed reports for each subscription plan in your account though via the Plans page in your Paythen admin dashboard.

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