What happens when a plan is no longer relevant or available, but has existing customers and related reports?
You can easily archive a plan which closes it to new sign-ups. Archiving a plan has no impact on existing customers or any existing data. They continue as normal.
Anyone new that goes to the plan payment link will now see a message saying this plan is no longer available. Here's a preview:
This is easily reversible - so you can archive and re-activate plans as you need to based on your business' requirements.
How can I archive a plan?
Open the plans page in your Paythen admin dashboard, and click on the more menu on the right of each plan, then choose Archive.
How can I re-activate an archived plan?
To re-activate a plan, you do the same thing – open the plans page in your Paythen admin dashboard, click on the more menu on the right of each plan, then choose Re-activate.
How do I know if a plan is archived or active?
With the new "Status" column on the plans page, you can easily see, sort and search by status. There are only two plan statuses - Active and Archived.
To ensure your connected Stripe account remains organised and up to date, we also automatically archive and un-archive products and pricing plans in your Stripe account when you update the status in Paythen.
If you have any questions, just ask us, we're here to help 🙌