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All CollectionsUsing Paythen: How to guides & FAQs about existing features
Your company link lets your customers get the billing help they need 24 x 7
Your company link lets your customers get the billing help they need 24 x 7

With your personalised, branded company link, your customers can change their billing info and get access to their unique self-serve link.

Kritika Whitaker avatar
Written by Kritika Whitaker
Updated over 4 years ago

With Paythen, you get a beautiful company link with a personalised URL and your branding that you can add to your website (we recommend adding it in the footer) and reference in your own help articles for your customers.

This is a publicly available link which allows your customers to instantly change their card on file, or request a link to their own secure self-serve page where they can see their past and upcoming payments, download receipts and more. All without needing your help.

This provides a first-class experience for your customers while reducing support and admin time for your team. 🎉

With your company link, even customers on your Stripe account that were created outside Paythen can change their card on file (they don't get a self-serve page though as we don't have that info for them).

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