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All CollectionsUsing Paythen: How to guides & FAQs about existing features
How can my customers change their card or view their plan details and history?
How can my customers change their card or view their plan details and history?

Your customers can change their card info and get all the info they need about their plan easily via their own secure link.

Kritika Whitaker avatar
Written by Kritika Whitaker
Updated over 4 months ago

Your customers can get access to their personalised summary page by requesting it via your company link. This link was set by you on sign up and can be viewed in Settings > Account info.

Here is a live example of a company link.

This is what it looks like:

This is the public link you should share with customers, include in your website footer and any help docs or FAQs regarding billing.

Via this link, your customers can easily view their secure summary page, update their card information, download receipts, see upcoming payments, and more.

Your customers get sent their direct secure link in any system emails they get from Paythen like the upcoming payment reminder, payment schedule on sign up, card change confirmation.

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