Discount codes are commonly used by many businesses. Paythen supports discount codes for all plan types. It takes seconds to create discount codes in Paythen.
🔧 Creating a discount code in Paythen
To create a new discount code, go to the discounts tab in your Paythen account and click on the "New discount code" button. Or just click here.
Configure your discount parameters – like setting a % based or fixed amount discount, expiry date, maximum number of uses, and more. You can also allow discounts to work on all plans or specific plans in your Paythen account.
Once done, click "CREATE".Your discount code is now ready, you can copy the code and share it with your customers as needed. Easy!
💳 How can customers use discount codes on Paythen plans?
Once you create your first discount code, you'll see a new link that looks like this, on all your payment pages:
Clicking on that link expands the box and will let them enter the discount code:
If they enter a valid discount code, they will see the updated payment amounts and a success message, otherwise they will see an error message. That's it! Customer summary pages and Stripe payment receipts will also reflect this discount.
⚙️ How do discount codes behave in Paythen?
Discount codes in Paythen work for all plan types – including one off codes that apply only to the first payment or ongoing codes that apply to all installments in a payment plan or subscription. Here are some examples of what this means and specific behaviors across different plan types in Paythen.
For a payment plan that charges $100 per week over 10 weeks, a 40% one-time discount code will give your customers $40 off the first payment only. The total cost will be discounted by $40 (so instead of $1,000, the total cost will now be $960). This is the same for subscriptions – a $40 discount will be applied to the first subscription payment.
For the same plan, a 40% ongoing discount code will apply 40% (or $40) off each weekly payment so customers will get a total discount of $400.
If an ongoing discount code is applied to a one-off payment, then it acts just like a one time discount code.
Discount codes will only work for plans where the discount amount is smaller than or equal to the first installment amount. Eg: if you have a fixed amount discount code for $100 and your plan or subscription's first installment is $100 or less, the discount code will not work for this plan.
For Pay your way and Flexipay plan types, as a default, the discount code will work on both payment options: paying in full upfront or the payment plan. Consider this if using percentage based discounts:
Eg: If you have a plan with $1,000 payable today, or $1,000 payable over 10 weekly installments, a 50% discount for a customer paying in full today will give them $500 off, while for the payment plan option, the customer will get $50 off (50% off the first installment only).
You can change the default behavior via the toggle in the discount code creation screen to allow the code only on the "pay in full" option, only on the payment plan option, or leave it to work on both:
For date-based payment plans and Wait for it payment plans, discount codes work the same as standard payment plans.
For Flexipay plans, one-time and percentage based codes work as you'd expect. Be careful with fixed amount ongoing codes though: since Flexipay customers choose their own number of payments, an ongoing fixed discount can give different customers very different total discounts. Eg: with a $50 ongoing fixed code, a customer who picks 10 payments gets $500 off in total, while a customer who picks 5 payments gets $250 off. If you use Flexipay plans, we recommend percentage based codes instead, or limiting fixed ongoing codes to specific non-Flexipay plans. We'll show you a warning in the discount creation screen if your code has this configuration.
At the moment there is no way to create a 100% off discount code. The maximum allowed is 99%
💵 Sell more with auto-applying discount codes
For the various holiday seasons and shopping "specials" through the year, or just when you need a little cashflow boost, you can offer all your customers a discount that is automatically applied when they view a plan payment page.
This can help boost sales. To use it, switch this toggle ON in your discount code creation / edit screen and the discount will automatically be applied to relevant plans.
We will automatically detect the best available discount for each plan and apply it, depending on the rules you’ve set in the discount code creation page. If multiple discount codes are available and set to auto-apply, customers will automatically get the highest available discount. Eg: if you have two discount codes, with the same conditions and rules, but one is 10% off and the other is 20% off, your customers will get the 20% off code applied automatically.
One thing to note: auto-applying discounts don't work on Flexipay plans. Customers on Flexipay plans can still enter and apply discount codes manually.
🛍️ Drive repeat purchases with personalized discount code offers emailed to customers after they reach a certain milestone in their existing plan
Using our discount code offers functionality, you can encourage repeat purchases from your existing customers. Read more about offers here.
Need additional functionality or have further questions? Ask us anything, and let us know what you'd like to see in Paythen via the chat icon or via email: hello@paythen.co.